Customer satisfaction is important to us.

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with clear photos of the item and packaging.

If your request is approved, we will provide either:

• A replacement item, or
• A full or partial refund, depending on the situation.

To be eligible for a return (if you accept returns), items should be unused, in their original condition, and returned with original packaging.

Please note:

• Shipping fees are generally non-refundable unless the error was ours.
• Items damaged through misuse or normal wear are not eligible for refunds.
• Refunds are issued to the original payment method and may take 5–10 business days to appear after approval, depending on your payment provider.